Frequently Asked Questions

What software apps do you get user feedback for?

We can get you initial users for most software apps except apps that require system downloads, use of non-App Store/Play Store, and bank connections due to security risks these have.

How fast do you get user feedback?

Fast. We connect you with product testers to provide user feedback in minutes if not hours and likely within the same day. Except maybe on Holidays. We're locked in most of the time you're locked in.

How do I pay?

You pay through Stripe payments. We accept only credit or debit cards. This ensures everything you do is done digitally, securely, and encrypted through Stripe.

How much does it cost?

USD $10, one-time.

Can I list multiple times?

Yes. You can list as many times if you pay the listing fee. We will connect you with product testers for each app.

How many users can I get for feedback?

We'll get you a guaranteed user and additional product testers to try your product. It really depends, if you want a lot of feedback from inital users, you can reach out to us and we can arrange something.

How do I get and read the user feedback?

You will receive your feedback through email.

What happens if I list and no user feedback happens?

We guarantee you a user who can test your product and provide feedback. If it doesn't happen instantaneously, please be patient and we'll get you an initial user for sure. If not, we'll give your listing fee back.

What do product testers do?

Product testers are real people acting as your initial user and are responsible for going through your app and software program.

They provide feedback, bug reporting, design suggestions, and whatever you need to get real world insights. These insights are not the same you would get from other founders, family members, or product forums.

Why should I use your service?

Initial Users quickly validates and tests your software apps so you don't need to guess :

1) How your product performs

2) If your app is useful to people and worth paying for

3) What features and audience to build for